Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to processing and delivering your order safely and efficiently.

Order Processing

  • Orders are normally processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • You will receive a shipping confirmation email with tracking information once your order has been shipped.

Shipping Time

  • Standard shipping generally takes 3–7 business days after the order has been shipped.

  • Delivery times may vary depending on your location, shipping carrier, weather, holidays, or other circumstances beyond our control.

  • International orders may require additional time due to customs clearance.

Shipping Charges

Shipping charges are calculated and displayed at checkout based on your delivery address, package size, and available shipping method.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email. Please allow up to 24–48 hours for tracking information to become available.

Delayed or Lost Orders

If your order is delayed, please check the tracking information first. If the package has not arrived within the expected delivery period, contact us and we will assist you in contacting the shipping carrier.

We are not responsible for delays caused by incorrect or incomplete delivery addresses, customs, weather conditions, carrier delays, or other circumstances outside our control.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase. If you provide an incorrect or incomplete address, additional shipping charges may apply for reshipping.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible with photos of the package and the damaged product so we can review the issue and assist you.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the contact information provided on our website.

We appreciate your business and thank you for choosing our store!